Gallery
Experiment overview
A collaborative workshop that brought together museum professionals to envision future visitor experiences through strategic integration of emerging technologies.
The initiative mapped complete visitor journeys to identify critical touchpoints where technological innovation could enhance engagement while preserving essential museum functions of reflection and cultural critique.
Main objectives
The project reimagined museum experiences by reviewing museological trends alongside technology maturity timelines to develop realistic implementation roadmaps. It involved collaboratively mapping visitor journeys to identify all touchpoints and artifacts. Specific elements were then chosen for technological enhancement based on visitor needs, not just novelty.
Achieved results
The workshop created a structured framework for evaluating potential technological interventions align with core museum values and visitor needs.
The collaborative approach ensured that technological possibilities were evaluated through the lens of museum professionals’ expertise rather than imposed by external technology trends.
Main reflection
This exploration revealed fundamental tensions between attention-capturing technologies and museums’ essential role in fostering deep engagement with art and cultural artifacts.
The most valuable insight emerged not from identifying specific technologies to implement, but from recognizing that museums’ future relevance may depend on their ability to create protected spaces for sustained attention and critical thought in a world where both are increasingly scarce.